FREQUENTLY ASKED QUESTIONS
What is the offer?
- Get 15% Cashback up to ₹100, on first 3 transactions via PhonePe on Ace2Three
What is the offer duration?
- From 1st August, 2018 (00:00 Hours) to 31st August, 2018 (23:59 Hours)
What is a valid PhonePe payment?
- Payment to be made through BHIM UPI or Wallet within the PhonePe container after clicking the "PhonePe" option on Ace2Three App checkout.
- For users paying through BHIM UPI, cashback is valid on transactions initiated and completed on PhonePe using a PhonePe linked bank account
How do I check the eligibility of a purchase?
- This offer will be applicable on any orders placed on Ace2Three platform(s).
How many times can this offer can be availed?
- Cashback is valid on first 3 transactions via PhonePe on Ace2Three platform during the offer period.
How do I avail the offer?
- On Ace2Three, make the product selection and proceed to pay.
- On the payment page, select "PhonePe" as the payment method.
- You will be redirected to the "Pay by PhonePe" screen; follow instructions specified (Click on Send OTP, Enter OTP, and Login).
- Pick the preferred payment option from the options shown (UPI, Debit Card or Credit Card, Wallet).
- Click on “Pay” to complete the transaction.
- Note: In case you hold a wallet balance, it will be automatically used for paying. Please uncheck the checkbox to not use the wallet amount.
When do I get the cashback?
- Cashback will be credited as PhonePe gift voucher balance within 24 hours of successful completion of the transaction.
What happens if I am eligible for more than one offer?
- If you are eligible for more than one offer, the offer giving you the maximum Cashback is automatically picked up for you.
What happens in case of refund/cancellation of my order?
- In case of any cancellations, the cashback given on the transaction will continue to remain as gift voucher balance and non-withdraw able to your bank account. This can continue to be used on PhonePe (recharges, bill payments, etc.)
- Refunded amount less of cashback will be credited to back to the source of funds used while making payment
What other conditions apply on the cashback amount?
- Cashback gift voucher can be used for recharges, bill payments and payments on PhonePe partner platforms/stores.
- Cashback gift voucher cannot be withdrawn to any linked bank account or transferred to other customers.
Other Terms and Conditions:
- In case the PhonePe wallet limit for the month has been reached, the cashback will be credited on the first business day of the next month.
- Refunds would be processed on a pro-rata basis.
- Any cashback related queries should be raised within 30 days post a successful transaction.
- This offer might not be clubbed with any offer made available to you by an issuer of any Debit Card or Credit Card or any bank for shopping on Pharmacy. PhonePe isn't responsible for any offer beyond what is mentioned above.
- PhonePe reserves the right to award offers and related benefits as per internal policy decided by PhonePe from time to time
- PhonePe has the right to amend the terms & conditions, end the offer, or call back any or all of its offers without prior notice.
- In case of dispute, PhonePe and (or) Ace2three reserves the right to take the final decision on the interpretation of these terms & conditions and also reserves the right to resolve the same as per the Terms & conditions of any offer at its sole discretion.