FREQUENTLY ASKED QUESTIONS
What is the offer?
- 15% Cashback (up to Rs. 150) on two transactions/orders via PhonePe (BHIM UPI) during the offer period, on Ace2three android platform(s).
What is the offer duration?
- 4th June, 2018 (00:00 Hours) to 30th June, 2018 (23:59 Hours)
What is a valid PhonePe payment?
- Payment to be made through BHIM UPI within the "PhonePe" option on Ace2three checkout.
- For users paying through BHIM UPI, cashback will be valid only if the transaction is processed through "@ybl" VPA handle or through PhonePe linked bank account or complete the transaction within the PhonePe app.
How do I check the eligibility of a purchase?
- This offer will be applicable on any orders placed on Ace2three android app.
How many times can this offer can be availed?
- Cashback is valid on two transactions (per user) via PhonePe during the offer period.
How do I avail the offer?
- On Ace2three android app, select items to order and proceed to pay.
- On the payment page, select “PhonePe” as the payment method.
- You will be redirected to the "Pay by PhonePe" screen; follow instructions specified (Click on Send OTP, Enter OTP, and Login).
- Pick the preferred payment option from the options shown (UPI).
- Click on “Pay using PhonePe” to complete the transaction.
- Note: In case you hold a wallet balance, it will be automatically used for paying. Please uncheck the checkbox to not use the wallet amount.
When do I get the cashback?
- Cashback will be credited as PhonePe gift voucher balance within 24 hours of successful completion of the transaction.
What happens if I am eligible for more than one offer?
- If you are eligible for more than one offer, the offer giving you the maximum Cashback is automatically picked up for you.
What happens in case of refund/cancellation of my order?
- In case of any cancellations, the cashback given on the transaction will continue to remain as gift voucher balance and non-withdraw able to your bank account. This can continue to be used on PhonePe (recharges, bill payments, etc.)
- Refunded amount less of cashback will be credited to back to the source of funds used while making payment
What other conditions apply on the cashback amount?
- Maximum Cashback up to Rs.100
- Cashback gift voucher can be used for recharges, bill payments and payments on PhonePe partner platforms/stores.
- Cashback gift voucher cannot be withdrawn to any linked bank account or transferred to other customers.
Other Terms and Conditions:
- In case the PhonePe wallet limit for the month has been reached, the cashback will be credited on the first business day of the next month.
- Refunds would be processed on a pro-rata basis.
- Any cashback related queries should be raised within 30 days post a successful transaction.
- This offer might not be clubbed with any offer made available to you by an issuer of any Debit Card or Credit Card or any bank for shopping on Pharmacy. PhonePe isn’t responsible for any offer beyond what is mentioned above.
- PhonePe has the right to amend the terms & conditions, end the offer, or call back any or all of its offers without prior notice.
- In case of dispute, PhonePe and (or) Ace2three reserves the right to take the final decision on the interpretation of these terms & conditions and also reserves the right to resolve the same as per the Terms & conditions of any offer at its sole discretion.