FREQUENTLY ASKED QUESTIONS
What is the offer?
- Flat ₹250 Cashback on completion of 5 transactions during the offer period. Minimum transaction of ₹300 on the 5th transaction
What is the offer duration?
- 1st April, 2018 (00:00:00 Hours) to 31st May, 2018 (23:59:59 Hours).
What is a valid PhonePe payment?
- Payment to be made through UPI within the "PhonePe" option on all Ace2Three platform(s)
- For users paying through UPI, cashback will be valid only if the transaction is processed through "@ybl" VPA handle or through PhonePe linked bank account or complete the transaction within the PhonePe app.
- Offer not valid on Wallet only payments. In case of partial payments using wallet balance and UPI, only the amount paid using UPI will be considered for the offer.
How do I check the eligibility of a purchase?
- This offer will be applicable on any purchases made on Ace2three platform(s).
- The 5th transaction through PhonePe should have a minimum value of ₹300
How many times can this offer can be availed?
- Cashback is valid after successful completion of the fifth transaction (per user) via PhonePe during the offer period on Ace2Three.
How do I avail the offer?
- On Ace2Three platform(s), select your booking and proceed to pay
- On the payment page, select "PhonePe" as the payment method
- You will be redirected to the payment screen of PhonePe
- Pick the preferred payment option as UPI
- Click on "Pay using PhonePe" to complete the transaction
- Note: in case you hold a wallet balance, it will be automatically used for paying. Please uncheck the checkbox to not use the wallet amount
When do I get the cashback?
- Cashback will be credited into your PhonePe wallet within 24 hours of successful completion of the transaction.
What happens if I am eligible for more than one offer?
- If you are eligible for more than one offer, the offer giving you the maximum Cashback is automatically picked up for you.
What happens in case of refund/cancellation of my order?
- In case of any cancellations, the cashback given on the transaction will continue to remain in your wallet and non-withdrawable to your bank account. This can continue to be used on PhonePe (recharges, bill payments, etc.)
- Refunded amount less of cashback will be credited to the PhonePe wallet and will continue to be withdrawable to your bank account.
What other conditions apply on the cashback amount?
- Maximum cashback of ₹250
- Cashback can be used for recharges, bill payments and payments on PhonePe partner platforms/stores.
- The cashback amount credited to PhonePe wallet cannot be withdrawn to any linked bank account or transferred to other users.
- Cashback will not be offered if payment is made through PhonePe wallet. In case of partial payments using wallet balance and UPI, only the amount paid using UPI will be considered for the offer.
Other Terms and Conditions:
- In case the PhonePe wallet limit for the month has been reached, the cashback will be credited on the first business day of the next month
- Refunds would be processed on a pro-rata basis
- Any cashback related queries should be raised within 30 days, post a successful transaction.
- This offer might not be clubbed with any offer made available to you by an issuer of any Debit Card or Credit Card or any bank for transactions on Ace2Three. PhonePe isn't responsible for any offer beyond what is mentioned above.
- PhonePe has the right to amend the terms & conditions, end the offer, or call back any or all of its offers without prior notice.
- In case of dispute, PhonePe and (or) Ace2three reserves the right to take the final decision on the interpretation of these terms & conditions and also reserves the right to resolve the same as per the Terms & conditions of any offer at its sole discretion.